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Ma’alah Late Pick-Up Policy

Purpose:

To support the safety, supervision, and well-being of all participants, our program requires timely pick-up at the end of each scheduled day. Consistent pick-up routines allow staff to maintain appropriate supervision ratios, uphold program structure, and ensure a smooth transition for all participants. Late pick-ups place additional demands on staff and may disrupt program operations. This policy establishes clear expectations and procedures to promote punctuality and ensure fairness for all families.

Policy Details:

  • Schedules Pick-Up Time:
    Participants must be picked up no later than the program’s designated dismissal time.
  • Grace Period:
    A grace period of seven (7) minutes will be provided following the scheduled pick-up time.
  • Late Pick-up Fees:
    A late fee of $5.00 will be assessed for every minute (1) beyond the grace period. Fees are calculated based on the actual time of pick-up.
  • Payment of Fees:
    All late pick-up fees must be paid in full by the start of the participant’s next scheduled program day or event.
  • Repeated Late Pick-Ups:
    Ongoing late pick-ups may result in additional administrative action, including but not limited to a review of the participant’s enrollment status.
  • Notification of Delay:
    If a delay is unavoidable, parents/guardians are expected to notify the director directly

 

Communication: Parents will be notified of late fees at pick-up each day. Payment of the late fees are due at the end of the month. Participants will not be allowed in program until late fees are paid.

Contact Information: If you anticipate being late, please contact the program director. However, this does not negate the fees.

Thank you for your understanding and cooperation in helping us maintain a safe, structured, and supportive environment for all participants.

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